Privacy Policy

Effective Date: 2018-12-09

1. Introduction

Welcome to Guacamaya Labs (“we,” “our,” “us”). We are dedicated to safeguarding your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website www.laguaca.io (“Site”). Please read this policy carefully to understand our practices regarding your personal data.

2. Data Controller

Guacamaya Labs is the data controller responsible for your personal data.

3. Information We Collect

We may collect and process the following types of personal data:

  • Personal Identification Information: Name, email address, phone number, company name, job title.
  • Technical Data: IP address, browser type, operating system, access times, pages viewed.
  • Usage Data: Information about how you interact with our Site, products, and services.
  • Communication Data: Records of your correspondence with us, including inquiries, support requests, and feedback.

4. How We Use Your Information

We use your personal data for the following purposes:

  • To Provide Services: Deliver our engineering management services, respond to your inquiries, and manage our business relationship with you.
  • To Improve Our Services: Analyze how users interact with our Site and services to enhance user experience and optimize our offerings.
  • Marketing Communications: Send you newsletters, marketing materials, and other information that may interest you, provided you have given your consent.
  • Compliance and Legal Obligations: Fulfill legal requirements, resolve disputes, and enforce our agreements.

We process your personal data based on the following legal grounds:

  • Consent: You have given clear consent for us to process your personal data for a specific purpose.
  • Contractual Necessity: Processing is necessary for the performance of a contract with you.
  • Legal Obligation: Processing is necessary to comply with a legal obligation.
  • Legitimate Interests: Processing is necessary for our legitimate interests, provided your interests do not override these interests.

6. Sharing Your Information

We may share your personal data with:

  • Service Providers: Third-party vendors who perform services on our behalf, such as website hosting, data analysis, email delivery, and customer service.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.
  • Legal Requirements: When required by law or to protect our rights, property, or safety, we may disclose your personal data.

7. Data Transfers

Your information may be transferred to and maintained on servers located outside the European Economic Area (EEA). We ensure that such transfers comply with GDPR requirements by implementing appropriate safeguards, such as Standard Contractual Clauses (SCCs).

8. Data Security

We implement robust technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure storage solutions.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods are determined based on the type of data and its intended use.

10. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right to Access: Request access to the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete personal data.
  • Right to Erasure: Request the deletion of your personal data under certain conditions.
  • Right to Restrict Processing: Request the limitation of processing your personal data.
  • Right to Data Portability: Request the transfer of your personal data to another controller.
  • Right to Object: Object to the processing of your personal data based on legitimate interests or direct marketing purposes.
  • Rights Related to Automated Decision-Making and Profiling: Right not to be subject to decisions based solely on automated processing.

To exercise any of these rights, please contact us using the details provided in the Contact Us section below.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies help us understand how you use our Site, remember your preferences, and improve our services. You can control cookies through your browser settings, but disabling them may affect the functionality of our Site.

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Children’s Privacy

Our services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently received personal data from a child, we will take steps to delete it promptly.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our Site and updating the “Effective Date” above. We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Guacamaya Labs
Email: compliance@laguaca.io
Barcelona, Spain